QSC HVAC Customer Service Training

While classroom training remains a popular method for delivering soft skills instruction, QSC realizes the benefits of using the web to offer a blended solution to their members' service training challenges.



QSC equips its members' with the skills they need to best serve their customers. ServiceSkills.com offers 24/7 access to the content in the Telephone Doctor® Complete Video Training Library. QSC members with broadband access to the Internet and multimedia PCs can now view high quality video chapters, measure retention with online quizzes, view post-quiz feedback, print key point reminder and earn certificates of completion - directly from their desktop.



Each QSC member company has the option to purchase licenses for other employees at a cost of $39.00 per person for 12 months of access to the training.



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