HVAC, Plumbing & Electrical QSC Events Calendar
Quality Service Contractors assists HVAC, HVACR, plumbing and electrical companies with training events, seminars, sales training and business training.
QSC Power Meetings
July 17, 2013 - QSC Board of Trustees Meeting - Baltimore Marriott Waterfront, Baltimore, MD
July 18-20, 2013 - QSC Power Meeting XXXIX - Baltimore Marriott Waterfront, Baltimore, MD
February 26, 2014 - QSC Board of Trustees Meeting - The Worthington Renaissance Hotel, Fort Worth, TX
February 27 - March 1, 2014 - QSC Power Meeting XL - The Worthington Renaissance Hotel, Fort Worth, TX
"TOPS" (Total Opportunity Performance Systems) TECHNICIAN TRAINING - 1 Day Seminar
"TOPS" is a training session designed for service providers to help them understand and develop specific activities and "attitudes" that will improve their level of professionalism before, during, and after their time spent with your customers.
Class is offered two consecutive days to allow you to send ½ your techs one day and the other ½ the next day.
No Classes Scheduled At This Time
"BOSS" Business Operations and Systems Success - 1 Day Seminar
The B-O-S-S program is a 1-day interactive financial program. This course was designed for Plumbing, Heating and Cooling industry and is intended for company owners, managers, or anyone that needs a better understanding and working knowledge of financial statements and how to use them.
No Classes Scheduled At This Time
"Supervisor/Service Manager Training" A Dynamic Two-Day Workshop
The two-day Supervisor/Service Manager training workshop is instructed by QSC Business Coach, Beth Dobkin. This workshop is designed for owners and managers to help improve skills, efficiency, productivity and motivation of your management team and leaders within your business.
The day will start with a discussion on leadership and help each attendee identify where they fit in with their organization, if they are in the right role, how to lead rather than manage, create attitudes that enable change and actionable items to make success possible.
We will work on key performance indicators like attendance, image, plumbing inspections, maintenance contracts, membership plans, job averages, close rates, add on sales, product sales....to understand what results are acceptable, how to hold team members accountable and how to set and measure results.
Additionally, during the workshop we will work with each team to develop an incentive program, CSR initiatives, customer loyalty, company goals, training agendas and meetings and other topics as they arise.
This is a class for you if you want to enhance your coaching and leadership skills to improve the overall success of your team, your company and yourself.
Everyone will work in groups throughout this workshop to produce the best results and most positive experience.
Held during QSC Power Meeting XXXIX
July 18 & 19, 2013
Marriott Waterfront Hotel
Baltimore, MD
Registration Form: http://www.naphcc.org/publications/qsc/PM39BaltimoreRegForm.pdf
Hotel Accommodations:
Marriott Waterfront Hotel
$174 + tax per night ~ Single / Double
Online Reservations - https://resweb.passkey.com/go/QualityServiceContractorsJuly
For more information contact QSC at 800-533-7694 or quality@qsc-phcc.org
