QSC @ CONNECT Schedule
Tuesday, October 9, 2018
8:00 AM – 3:00 PM Commercial Service Peer Group (By Invitation, email firstname.lastname@example.org for information.)
Wednesday, October 10, 2018
7:30 AM – 8:00 AM Continental Breakfast
8:00 AM – 5:00 PM QSC Pillars of Success: Business Strategy Workshop
8:00 AM – 9:15 AM The Pumpkin Plan: A Simple Strategy for Growing a Remarkable Business
Under the pressure to stay alive—let alone grow—it’s easy for entrepreneurs to get caught up in a never-ending cycle of “sell it—do it, sell it—do it” that leaves them exhausted, frustrated, and unable to get ahead no matter how hard they try. Experiencing this exact situation, author and entrepreneur Mike Michalowicz discovered a business strategy from farmers. Not the everyday guys, but those county fair geeks who grow one ton pumpkins. They hold the secret to explosive growth, and Mike will show you how it applies directly to your business. It’s your turn to grow an award winning, explosive company!
9:15 AM - 9:30 AM Break
9:30 AM – 12:15 PM Workshop
2:15 PM – 1:30 PM Lunch
1:30 PM – 2:30 PM Workshop
2:30 PM – 2:45 PM Break
2:45 PM – 3:45 PM Workshop
3:45 PM – 5:00 PM Workshop
5:30 PM – 7:30 PM Service Contractor Solutions Pavilion & Reception Powered by QSC | CONNECT 2018 Opening Reception Sponsored by Bradford White and InSinkErator
Thursday, October 11, 2018
8:00 AM – 5:00 PM Service Contractor Central by QSC
8:00 AM - 8:45 PM CONNECT Opening Breakfast sponsored by Bradford White
8:45 AM - 10:00 PM CONNECT Keynote: Eric Chester sponsored by Viega
10:00 AM – 2:00 PM Service Contractor Solutions Pavilion Powered by QSC
2:15 PM – 3:15 PM QSC Solution Lab -- MONSTER Trucks
Your service vehicles and technicians play a critical role in marketing your business and reaching your desired customer. This fast-paced session will cover the do’s and don’ts of vehicle marketing and will arm you with ideas to turn your vehicles into monster trucks that crush the competition.
3:30 PM – 4:30 PM QSC Solution Lab -- SOLVED! The Mystery of Your Customer Avatar
Solving the mystery of your customer avatar gives you a fictional profile of your ideal customer. Pick up your magnifying glass and sleuth out the motivations, desires and fears that drive your customer’s decisions.
5:00 PM – 6:00 PM Service Contractor Happy Hour by QSC
Friday, October 12, 2018
7:30 AM - 8:45 AM CONNECT Workforce Panel Breakfast
8:00 AM – 3:00 PM Service Contractor Central Open
9:00 AM – 10:15 AM QSC Solution Lab -- Lucky 7 Keys to Finding Hidden Business Profits
The number 7 is said to represent perfection or completeness. This will be your lucky day if you roll the dice and join us to find the 7 keys to unlocking your hidden business profits. Imagine hitting the jackpot with no risk strategies for putting more green in your pocket. What could be more perfect or complete than that?
10:30 AM – 11:30 AM CONNECT Keynote
11:45 AM – 1:15 PM CONNECT Awards Luncheon sponsored by InSinkErator
1:30 PM – 2:30 PM QSC Solution Lab -- All Aboard!
Smart companies understand that a new employee’s long-term engagement and success depends on how effectively that employee is welcomed to the team, immersed in the company’s culture and trained. Don’t miss the boat! Attend this session and learn the elements and mindset of effective onboarding.
4:00 PM – 9:30 PM CONNECT Closing Event at Balloon Fiesta sponsored by Federated Insurance