Front Line Service Training

NOW AVAILABLE, ONLY FROM QSC!


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The Ultimate Training Program for Service Technicians


QSC's all-new Front Line Service Training program will help you build a team of star technicians with the knowledge, skills and desire to create exceptional customer experiences, sell more, drive repeat business and create results.

This two-day program will teach your technicians the mindset, concepts and techniques they need to succeed, centered around QSC's 10 Step Customer Experience Delivery System.

Key Topics

  • What is Success?
  • Mindset and Attitude
  • Brand and Value
  • Customer Experience
  • Customer Loyalty
  • Understanding Customer Needs
  • Overcoming Sales Objections
  • Being Persuasive
  • Upselling

Act Now!

Classes are currently forming for this game-changing program!

February 12-13, 2019
8:00am - 4:00pm MDT
Colorado PHCC, 2851 S. Parker Rd., Denver, CO
REGISTER NOW
Register by phone: call Colorado PHCC office (303) 758-9616
Sponsored by KOHLER

Questions or to arrange a class in your state,  contact QSC at (800) 533-7694 or email qsc@naphcc.org.