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  [ Introduction - Register Online - Highlights - Schedule - Download the Brochure ] [ Seminar Highlights • Discover Charlotte • Golf Tournament • Hotel Information ] It's Not Who You Know, It's Who Knows You! -- How to Build Your Business by Building Your Brand David Avrin -- The Visibility Coach With so many choices confronting your prospective customers and clients, the question is: Why should they choose you? In this energetic and entertaining presentation, internationally-renowned marketing expert and best-selling author David Avrin - The Visibility Coach, will reveal what it truly takes to recognize and promote your true competitive advantage while building a category- leading brand identity. Based on the lessons in his breakout new book: It's Not Who You Know, It's Who Knows You! ((c)2010 John Wiley & Sons) David Avrin's eye-opening and engaging presentation will leave you with a new perspective of what it takes to stand out and a head full of fresh ideas and actionable strategies to become top-of-mind with your top prospects. Humor: A Strategy for Success Jeanne Robertson In this step-by-step presentation, Jeanne helps audiences learn how to develop a sense of humor. She explains the dynamics of humor, challenging audiences to laugh at themselves, look for the humor in everyday situations, create their own humor, relieve stress through humor, take humor breaks and influence others to do the same. As she relates her original, funny tales, Jeanne helps people develop a refreshing new approach to humor and the magic it works in our daily lives. Marketing & Selling Water & Energy Conservation Dave Yates Keep up trends and find your niche with energy and natural resource technology! David will discuss HET; recirculation; WaterSense; ModCon; Inverter-Drive; ECM; wireless; snow-melt and more!
Sandler Training's Cut & Paste... The Most Effective Motivational Program in the World! Bob Sinton At this lively, fun-filled event, you will learn how you and your employees can create individualized "Dream Boards" to stay focused on dreams and goals most important to them. QSC Members Learn From Members Panel DiscussionMembers Expanding Their BusinessFacilitated by David Avrin. Discussion topics include: Geothermal; Solar; Home upgrades for aging population; Pipe lining and bursting; Whole house energy assessment. Industry Partner Roundtables Learn how the Industry Partners can help you market your company. Tracking Productivity & Efficiency Lawrence Snow, QSC Business Coach How often have you examined the stats for each of the techs in your departments? Which ones are performing and which ones are not? Is the top sales person always the best tech? This seminar will focus on different statistics in the service departments and how to manage these statistics. Additionally, attendees will discuss bonus programs and how to monitor these plans using key indicators. We will review live Big Board statistics from a company and determine which techs need to be let go or replaced. We will also discuss the stats of CSR's and how they can affect the total operation. 
A dazzling cityscape invites groups to discover the
sights and sounds of the Queen City. Charlotte's
blend of Southern charm and cosmopolitan
amenities will entertain groups of ages and sizes.
A variety of activities from cultural treasures to thrill-seeking adventure are at your fingertips. Top speeds of 80 mph on the Intimidator roller coaster at Carowinds, explore winding paths at Daniel Stowe Botanical Garden or make a splash at the U.S. National Whitewater Center. The sky's the limit in Charlotte. Join Us for the 14th Hodes/Challenge Air Golf TournamentThursday, March 22, 2012--7am to 3pmGolf at Pine Island Country Club 
Established in 1968, Pine Island Country Club has provided a comfortable and scenic
environment for play on and off the course. Inspired by a rolling piece of farmland in
the mid 1960s, golf course architect Charles M. Mahannah created a magnificent course every golfer would enjoy.
The course is dissected by a rambling stream known as "Long Creek" and populated with hardwoods and pines.
Directed by golf course architect Michael Gleason of Pinehurst, NC, the course is now one of the finest USGA-regulated courses in the
region. Dramatic, architecturally sound and extremely innovative, this premier private course provides fun and challenging play for
golfers of all skill levels. Rolling hills, tree-lined fairways and beautiful facilities...come discover what's on the horizon at Pine Island
Country Club.
You can play in this special event by mailing a $175 donation (tax-deductible) with your registration form payable to "Challenge Air".
Challenge Air for Kids and Friends offers motivational, inspirational and life-changing experiences to physically-challenged youth
through aviation. The Challenge Air experience helps challenged young people renew faith in themselves and reach for the sky. For
more information or for a registration form, contact Dawn Dalton at 800-533-7694 or dalton@naphcc.org.
Download the golf registration form here In the Heart of Uptown Charlotte 
Enrichment and excitement await you at the
recently renovated Westin Charlotte. Discover the
EpiCenter, an exciting entertainment, dining, and
shopping complex. This downtown Charlotte hotel
is a stop on the LYNX Light Rail, just minutes from
all the city has to offer. With its iconic Portman
design, our hotel is an integral part of Uptown's
financial district and the Queen City skyline.
Explore Charlotte's Top Attractions, including the NASCAR Hall Of Fame, just steps from our hotel. To receive the special QSC rate, call prior to the Feb. 17, 2012, deadline. Be sure to say you are with the QSC 2012 Spring Power Meeting. Phone: 866-837-4148 The Westin Charlotte Ask for Group Reservations Online Secure Hotel Reservations: QSC 2012 Spring Power Meeting or http://www.starwoodmeeting.com/Book/QSC2012springPower Single/double-$159 plus tax 
July 26 -28, 2012 — QSC Power Meeting XXXVII — Hyatt Regency, Indianapolis, IN Questions or comments? E-mail us at quality@qsc-phcc.org or use our convenient on-line form. © Quality Service Contractors | Terms of Use | Privacy Policy | Site Map Site created by PriMedia, Inc. | HVAC-Advertising |
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