QSC Service Technician Webinar Series
Is finding the time to train your service technicians a challenge? Now you can present education when it works for you and your team! Whether it be during staff meetings or at another time of your choosing, you will have access to these robust education sessions 24/7.
These recorded 30 to 40-minute sessions presented by industry veteran Michael Dobkin are now available for purchase. QSC Members for $599.00 per company, PHCC members for $799.00 per company and Non Members for $899.00 per company. Each session covers best practices and tips for how your service technicians can be best able to handle whatever your clients might object to. Included with this unlimited access are quick reference “Tips to Remember” and scripting suggestion hand-outs for each session as well.
Session Dates and Topics:
- "Bringing Your Best"
- "Cultivating the Customer Relationship"
- "Words your Customers Hear"
- "Hear Ye, Hear Ye" (Active Listening)
- "Stop Telling, Start Teaching"
Not subscribed? To order, please contact Dawn Dalton firstname.lastname@example.org or call (800) 533-7694 ext. 893
QSC Member $599.00 per company
PHCC Member $799.00 per company
Non Member $899.00 per company
Questions? Please contact Dawn Dalton at email@example.com or (800) 533-7694.
Members who subscribed to the Creating Value webinar series have access these recorded session videos by clicking on the thumbnails provided below and entering the password. Forgot the password? Contact Dawn Dalton firstname.lastname@example.org