Overcome Sales Objections

Service Technician Training Now Available for Purchase!

QSC Service Technician Training Series: 

Overcome Sales Objections – And Learn from Them!

This benefit is now available to both QSC and Non Members!

Is finding the time to train your service technicians a challenge?  Now you can present education when it works for you and your team!  Whether it be during staff meetings or at another time of your choosing, you will have access to these robust education sessions 24/7.

These pre-recorded 30 to 40-minute sessions presented by QSC Business Coaches Beth Dobkin, Les Hanks and Franc Exley are now available to QSC Members for $399.00 per company, PHCC members for $499.00 per company and Non members for $599.00 per company. Each session covers best practices and tips for how your service technicians can be best able to handle whatever your clients might object to.  Included with this unlimited access are quick reference “Tips to Remember” and scripting suggestion hand-outs for each session as well. 

Session titles include:

  • “Preparation Reduces Resistance”
  • “I Can’t Afford It”
  • “Your Price is Too Expensive”
  • “I Need to Talk to My Partner”
  • “I am Getting Three Bids”
  • “I Need to Think About it”

Subscribers can view these videos by clicking on the thumbnails provided below and entering the password. Forgot the password? Contact Dawn Dalton dalton@naphcc.org

Not subscribed? Please contact Dawn Dalton dalton@naphcc.org or call (800) 533-7694 ext. 893
QSC Member $399.00 per company
PHCC Member $499.00 per company
Non Member $599.00 per company

Questions? Please contact Dawn Dalton at dalton@naphcc.org or (800) 533-7694. 

Session 1 "Preparation Reduces Resistance" with Beth Dobkin

 Session 2 "I Can't Afford It" with Les Hanks


Session 3 "Your Price is Too Expensive" with Franc Exley


Session 4 "I Need To Talk To My Partner" with Les Hanks


Session 5 "I Am Getting Three Bids" with Franc Exley

Session 6 "I need to think about it" with Beth Dobkin